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FAQ


There is no minimum at Cygnus


EU Domestic shipping & shipping from EU to all countries worldwide, only regular postal shipping (no customs controls to EU addresses)


EU Domestic shipping & shipping from EU to all countries worldwide, only regular postal shipping (no customs controls to EU addresses)


Shipping cost depends on your order:

  • If the order amount is less than 5000 Euro, then the delivery will cost 40 Euro;
  • If the order amount is above 5,000 euros, then delivery will cost 150 euros.

The whole process is very smooth and fast. Once you submit your order, you will automatically receive information for your payment.

  1. Fill in the registration form correctly during the checkout process.
  2. We accept the following cryptocurrency (BTC,LTC,DASH)

    Important! Payment in cryptocurrency is made automatically. Prepare the necessary amount in advance on your wallet. (Waiting for payment 15 minutes)

  3. After confirming payment, your order will change to "In Processing".
  4. Within 5 days from the moment the order status changes. You will be given a track number to track the order (in the comments next to this status)

You can track your tracking number here: Trackingmore or here: 17TRACK


When you have received your package, you are obligated to film the unpacking process in the event of any issue or dispute. Without this we shall not be liable for any complaints (missing or damaged items, etc.). If you have proofs we reship damaged or missing items for free.


Our shop is not responsible for the work of postal companies, but we always meet customers and try to solve a difficult situation.


There is no discount system. There is a loyalty program. When the amount of your purchases reaches a certain amount, a certain discount is assigned to your account (forever).


Yes, it is. In the Personal Account, the "affiliate program" item, simply copy the link and place on any resources or share with friends. The reward for the attracted customer is 10% of the amount of his order. This bonus cannot be withdrawn, to it you can buy goods inside the store.


For cooperation with our store you need to contact the manager to discuss the conditions.